VisioConnect - Data distribution gateway
Device Management
Enable/Disable Devices: Control the message flow to and from devices through VisioConnect.
Transfer: Assign devices to custom subgroups, whether for customers, satellite offices, or installers for first-tier support.
Data Management
Data Retention: Store messages and device data for a duration of 7 days*
Playback Function: Access data within the 7-day retention period for system outage recovery or troubleshooting.
Data Distribution
MQITT Topics: Configure devices to publish messages to specific MQTT topics, facilitating integration with external systems.
Location Services and Incident Verification
Ist Tier Support
View all device messages for their designated support area.
Access first-tier support analytics for troubleshooting without needing to contact support.
Device Compatibility
Non-VisioSoft Devices: VisioConnect supports custom connector development to integrate devices from other manufacturers.
Device Reporting: Access online reports on device performance and activity.
VisioConnect Solutions
Our team provides comprehensive support for integrating both VisioSoft and non-VisioSoft devices into your platform, ensuring a seamless and unified user experience.